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AFH 1 · Chapter 15 · Section 15.12

Organizational Communication

Part of Mentoring · 2 sections · ~338 words · WAPS PFE study material

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Organizational Communication — Definition and Foundation

What Organizational Communication Is

Org Communication Definition
Organizational communication refers to the strategic sharing of information, both internally and externally, within and across the organizational industry.

Why It Matters

Leadership + Communication
Leaders must exhibit solid organizational communication skills to accomplish organization- and mission-related goals.

Culture of Communication

Culture of Communication
Creating a culture of communication and maintaining relevance empowers people to own the organizational communication message at every level.

Five Effective Attributes

Five Org Culture Attributes
According to **Caldwell, Stroud, and Menning, in *Fostering a Culture of Engagement* — to be effective**, an organizational culture must be:
  1. Proactive
  2. Innovative
  3. Adaptive
  4. Leader Driven
  5. Sustainable

Organizational Communication — Five Attributes Detailed

Proactive

Proactive Definition
To be proactive means to seize the initiative and be agile in communicating the message.
Proactive Capacity
The capacity to be proactive enables leaders to get out front and communicate their perspectives and experiences on important topics.

Innovative

Innovative Definition
To be innovative means to exercise ingenuity in seeking new effective ways of communicating.
Innovation > Creativity
Relying on more than raw creative thinking, innovation requires an understanding of:
  • The characteristics and capabilities of information sharing
  • The pace of change

Adaptive

Adaptive Definition
Adaptive, modern communication capabilities thrive in a fast-evolving, instantaneous, and interconnected information environment that presents challenges to rigid and inflexible organizations.
Adaptive Key
The key to success in this environment is adjusting to changing circumstances on the run.

Leader Driven

Leader Driven
USAF leaders must confront modern media realities by fostering a culture of engagement in their subordinates and commands.
Leaders Set Climate
Leaders set the command climate by making themselves available for communication, especially during times of crisis.

Sustainable

Sustainable Foundation
Leadership is essential to instilling focus and function for the culture of engagement.
Sustainability Requirements
Sustainability requires dedicated resources and manpower to build enduring capabilities to enable a culture of engagement.

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